36 Secrets Your Pharmacist Isnt Telling You


Ask questions

Your pharmacist lives and breathes medications all day. They are an incredibly knowledgeable resource you should use, especially if youve got a doctor who watches the clock during appointments. Always ask for information about your medicines in terms you can understand, says Brian R. Malone, R. Ph, director of Pharmaceutical Services and Medication Safety Officer at NYU Winthrop Hospital on Long Island, New York. He suggests writing down these questions, and taking them with you, each time you fill a new prescription:

  • What is this medicine for?
  • How am I supposed to take it and for how long?
  • What side effects are likely? What should I do if they occur?
  • Is this medicine safe to take with other medicines or dietary supplements?
  • What food, drinks, or activities should I avoid while taking this medicine?

(Also, see if you should get a medication review.)

From above photo of hands of cropped men doctor holding pills.

Pharmacists are human, too

They make mistakes. Ask if they use bar-code systems to keep them from pulling the wrong drug off the shelf, or from giving the wrong strength of the right drug. (Speaking of mistakes, check out the ones that put your kidneys at risk.)bottles of pills

Dont assume that if its over-the-counter, its safe

According to Daniel Zlott, a pharmacist at the National Institutes of Health, this may not always be the case. Ive seen serious complications with over-the-counter meds, he says. (Also, check out this list of common prescriptions drugs and supplements you should never mix.)Over the counter medication on black table with bottle and cap

An over-the-counter version of your medication might do the trick

Talk to your pharmacist about a possible over-the-counter version that could potentially save you money. (Psst: See if you should take zinc for a cold.)money and Rx container with pills

They can try to save you money

A good part of a pharmacists time is spent dealing with patients and their incomes, says pharmacist Cindy Coffey. Part of that is suggesting generic or OTC alternatives. Or if a doctor has prescribed a newer drug with no generic alternative available, says Zlott, I might call the doctor to suggest an older drug thats equally effective. (Here are other ways you can save money this year.)pharmacist talking to customer

The more they know you, the more they can help you

The better I know you as a patientyour health history, your family, and how busy your life isthe better I can tailor medications to fit your lifestyle, says Zlott. You may not want to take a drug three times a day, for example, and Ill know that if I know you. Here are some tips for being as healthy as possible.Male medicine doctor hands hold jar of pills and type something on laptop computer keyboard. Panacea and life save, prescribing treatment, legal drug store, take stock, consumption statistics concept

Dont cheat on your pharmacist

It may be more convenient to sometimes use the pharmacy at work, and other times, the one closest to home, but filling your prescriptions at multiple locations removes a layer of protection from your care, which could make your prescriptions less effectiveor even deadly. Drug interactions are a real thingand that includes every drug, including those that dont require a prescription. Make sure all your doctors are aware of every medication youre taking, including over-the-counter medicines, vitamins, and herbs, urges Malone. Remember that some medications cancel each other out, and others are dangerous to mix. (Learn if its safe to mix over-the-counter drugs with supplements.)Pharmacist holding medicine box and capsule pack in pharmacy drugstore.

Use one pharmacy if you can

Theres not some big computer database that tracks your drugs and flags interactions for pharmacists everywhere. If you start using a new pharmacy, make sure we know what youre already taking.(Psst: See what the worlds healthiest people have in common.)Pills and bottle.

Generics are a close match for most brand names

Chains like Shoppers Drug Mar and Wal-Mart offer them. But be careful with blood thinners and thyroid drugs, since small differences can have big effects. (You should also know that these plant remedies can treat common health conditions.)crowded pharmacy with long lines

Theres a way to avoid lines

It gets busy Monday and Tuesday evenings, since many new prescriptions and refills come in after the weekend. Generally, the best time to visit is in the middle of the week or during the workdaybut stay away at lunch hour. (Check out the worst emergency room wait times in Canada.)Horizontal view of pharmacist working in pharmacy

Yelling at them wont help

If they cant reach your doctor and/or insurance company to approve a refill, theres nothing they can do about it. Its frustrating, says Zlott, but Id be breaking the law in some states if I gave it to you.patient talking to pharmacist looking at Rx bottle

Pharmacists are required by law to counsel patients and answer their questions

If your pharmacist seems too busy to talk with you, take your business someplace else. (Psst: Check out the vitamin secrets doctors tell their friends.)Bottles of pills arranged on shelf at drugstore

Pharmacists are filling more prescriptions than ever

Some pharmacies are so volume-driven that the pharmacist cant look up all day, says Coffey. In most chain stores, pharmacists have just 15minutes to fill a prescription. They may also be expected to answer the phone, counsel patients, call insurance companies, and run the cash registerall while making sure you get the right medicine at the right dosage.doctor writing Rx

Sometimes they cant read the doctors handwriting either

E-prescribing can help! According to Surescripts 2017 National Progress Report, e-prescribing is up more than 500 percent since 2015.Syringe, medical injection in hand, palm or fingers. Medicine plastic vaccination equipment with needle. Nurse or doctor. Liquid drug or narcotic. Health care in hospital.

Pharmacists can give you the flu shot in most provinces

Flu shots can be administered at pharmacies inBritish Columbia, Alberta, Manitoba, Ontario, New Brunswick, Nova Scotia, Prince Edward Island and Newfoundland and Labrador. Find out if you should get the flu shot.Man reading prescription bottle

People take too many drugs

Two out of every three patients who visit a doctor leave with at least one prescription for medication, according to the Institute for Safe Medication Practices. Drugs are an easy solution, says Feldman, but there are other solutions. (See why the best treatment for some mental health conditions isnt just medicationits getting to the root cause.)

pharmacist looking at Rx

The white coats inspire trust

Many pharmacists wear white lab coats because it inspires trust. In one study, three out of four respondents judged a pharmacist in a white lab coat as more competent and approachable compared to one who was just dressed professionally. (Psst: Check out the secrets your dentist wont tell you.)patient looking at Rx in pharmacy with pharmacist in background

Beware this word: phenylephrine

Thats the active ingredient in most over-the-counter cold medicines, but its no better than a placebo. Drugmakers started using it after pseudoephedrine, a decongestant that does work, was forced behind the counter because it was being used to make meth.doctor typing on ipad

Electronic prescriptions are not instant

Ordinarily, theyre sent to a third-party service that then sends them to the pharmacy in hourly batches. So dont drive straight to the drugstore after your doctor sends an e-script and expect it to be ready. Call first. (Want to skip the pharmacy? Learn about a newtelemedicine companyin Canada.)dog getting medicine in syringe

They may be able to fill your prescriptions for your dog, too

As long as the same drug is also prescribed for humans, that is. They may also charge less than your vet.woman on phone

If youre paying out of pocket for your drugs, shop around

Prescription drug prices can vary depending on where you buy them. Always shop around.Blurred abstract background inside pharmacy store with arranged variation of pharmaceutical and medical supplies product in label on shelves display. Indoor space of drug store with blurred medicines.

Theres a reason the pharmacy in the back of the store

The design is intentional, in the hope that youll see something youll be tempted to buy as you walk through the aisles.drugstore

Try an independent drug store

If you want more personalized attention and a shorter wait, try an independent drugstore. Independents significantly outperformed chains in customer satisfaction and wait-time, according to surveys conducted by J.D.Power and Consumer Reports. (Psst: Check out why you should talk to your doctor before taking supplements.)Pharmacist giving medicine box to customer in pharmacy

Dont rush it

That line at the pharmacy counter may be annoying, but its long for a reason. Your pharmacist has a ton of things to doand it takes time to do it right. A pharmacists job to a layperson may seem simplistic, but there are many functions, from reviewing your profile to checking interactions, and making sure youre getting the correct drug, and dosage, says Fernando Gonzalez, RPhI, assistant professor pharmaceutical sciences division at Long Island Universitys Arnold & Marie Schwartz College of Pharmacy and Health Sciences. Patients should realize that rushing a prescription is like telling a pilot not to check the landing gear before takeoff, he adds.Medicine pills or capsules, vitamin with money, dollar. Medical or pharmacy prescription for health. Business, finance concept. Cost of the healthy life. Money and pharmacy still life

Know what your prescription plan covers

Medication sticker shock is as upsetting to your pharmacist as it is to you. They want you to be able to get the medications best able to make you well, but these conversations are better had with your doctor, or insurance company, rather than your pharmacist. Its important for patients to have a better understanding of their insurance plans, so they know if certain medications will be covered, orif they will wind up with a huge bill. Pharmacists have become the bearer of bad news regarding plan limitations, copays, and deductibles.Female nurse give pill to young patient

Ask them to review all your medications

Your conditions change over time, and so do the medications on the market which can treat them. To make sure youre getting the best, up-to-the-minute care available, Malone suggests bringing all of your medications to your doctor, at least once a year. Brown bagging your medicines can help you and your doctor talk about themand find out if there are any problems, he adds. (Check out these steps to make sure you get the best medical care.)Two pharmacist working in drugstore. Male and female pharmacists checking medicines inventory at hospital pharmacy.

Dont take (medical) matters into your own hands

Medications can become expensive, but dont let cost jeopardize your health. According to Gonzalez, patients should become better educated about their medication options, including their cost, but must be proactive, and ask to be counseled, if that information isnt readily supplied. Todays drugs are so potent and so expensive. Taking them correctly is the key to disease management. Many patients who have reached, or exceeded, their plans max now have to pay a higher fee for their prescriptionsand tend to start extending the medications they have by not taking them as prescribed, or not taking them at all. This is a very dangerous practice, he says. Talk to your doctor or pharmacist about plans which may be more affordable for you, and find out which drug manufacturers might be willing to provide you with free or lower-cost medications. (Psst: Check out what doctors wish they could tell you.)Close-up pills on computer keyboard, concept on line selling pills

Save the Internet for social networking, not for buying medicine

Patients need to have an understanding of the dangers of purchasing medications from unapproved sources. Examples of this are invalid Internet sites, that could offer prescription drugs at dramatically low prices. In most case, these are unapproved, and may even be counterfeit. The U.S. Food & Drug Administration has the highest standards of drug approval in the world, and all manufacturers must comply. That is not true of drugs you buy from unauthorized sources, including individuals who claim to be selling prescription drugs they no longer need, says Gonzalez. (See other ways social media is harming you.)Closeup hands of pharmacist man choosing medicines at pharmacy. Drug store.Medical image.

Double-check your medication

Ask to look at your medication bottles before they are bagged. Patients should check their medications before they leave the pharmacy. Look at the vial to check the name of patient, drug, doctor, and directions. Patients need to talk to the intern or pharmacist, not the cashier, to get these answers. If your medications look different, either in shape or colour, always check with the pharmacist, says Gonzalez.(Also, check out these medications you should think twice before mixing with exercise.)Pills planner with weekly medication capsules in it with notebook on glass top table

Have a medication planner

Have your family, or caregivers, pre-pour your medications into a medication planner if you find that youre forgetting to take your medications, says Malone. This can also help you avoid dangerous overdoses if you dont remember taking your medication and accidentally take it twice.Various money with medicine panel, pill and capsule inside blank notebook with passport and calculator on wood table, finger on edge of book

Have a list of your medications on you when you travel

Whether you plan to travel around the world, or simply to another state, be proactive about your medications. You may forget, or lose, something you desperately need, without a pharmacy you trust nearby. When travelling, keep a list of all your medications with both brand and generic names. There are drugs manufactured in other countries with the same brand name as in the U.S. which contain different active ingredients. Patients should also know to keep medications in their carry on bags. In addition, dosage adjustments for time zone changes may be needed. Consult with your pharmacist before you go! stresses Gonzalez. (Also, heres how to prevent vacation constipation.)pills in a bottle

Dont forget to check expiration dates

Outdated medications not only lose their strength, but can also become toxic, and make you ill, says Malone. Schedule a specific time once or twice a year, for checking expiration dates on your prescription, and over-the-counter medications, and dump anything that has expired. Some people do this when they change the batteries in their smoke detectors, or as part of an annual spring-cleaning ritual. (Also, see the foods you should never eat past their expiration date.)Light switch

Always double-check the label before taking a medication

Dont ever take medications without your glasses on, if you wear glasses, or in the dark or semi-dark. Believe it or not, Malone was once consulted by someone whod put hydrocortisone cream on her toothbrush for two days straight. Another woman contacted him when she accidentally took her dogs worm medication. Taking medication can become an automatic thing that you do without thinking. Rather than going on auto-pilot, stop for a minute, and make sure you are taking what youre supposed to in the right dosage. (Also, check out the trusted home remedies thatll only make you worse.)Bottles of prescription medicine in a pile. This collection of pill containers is symbolic of the many medications senior adults and chronically ill people take.

Personalize your medication bottles

If you live with others, separate everyones medications and, if possible, keep them in different places. If that is not practical, find a way to identify each household members meds, including pets. Pill bottles all look alike, and so do many pills. Try colour-coding the bottles with a marker or with nail polish so you dont take someone elses drugs by mistake.Circle thermometer, temperature and humidity of climate

Keep your medications at room temperature

And then theres the one about the woman who took over-the-counter allergy pills which had been kept in a hot glove compartment for two days. She became violently ill (plus got no allergy relief). Dont keep medication in direct sunlight, or subject them to extreme temperatures, ever, says Malone. Life-saving medications, such as nitroglycerin, lose their effectiveness if they are kept in too-hot temperatures for too long. In fact, all medications should be kept at room temperature, unless their label specifies that they be refrigerated.forefront of crushed pills on a blurred background of whole tablets

Dont crush any pills before talking to your pharmacist

Malone stresses that even though pills are sometimes hard to swallow, they should never, ever be crushed up without your doctors OK. This is because some medications are time-released and are designed to slowly enter your bloodstream. Crushing them up eliminates their ability to work as they should and may even be dangerous. If you are having trouble swallowing your pills, do not stop taking your medication. Talk to your doctor about alternative drugs, such as those in liquid form, which will be easier for you to tolerate.Next, check out the secrets your surgeon wont tell you.

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